Choosing Novare is choosing excellence - where quality meets commitment, and your home gets the protection it truly deserves.
First, an expert inspection…
Our commitment to excellence begins with an on site inspection of your current roofing system. By thoroughly examining every detail, we aim to provide tailored solutions that not only address current problems but also preemptively mitigate future challenges. This meticulous approach not only ensures the longevity of your roof but also minimizes surprise issues and costs.
Step 2: Consultation
We prioritize transparent communication through personalized consultations. We offer a detailed photo report, providing a clear, visual understanding of your roof’s condition. This report not only identifies any existing problems but also serves as a visual roadmap for the recommended solutions. Our goal is to empower you with a comprehensive understanding of your roof’s health, allowing you to make informed decisions. During the consultation, we discuss each aspect, answering any questions you may have and collaborating on the best course of action. Our commitment is to ensure your confidence in the solutions we propose, fostering a relationship built on trust and clarity.
Step 3: Budget Review
Navigate the financial landscape of your roofing project! Our budget review process is designed to cater to diverse financial scenarios, whether you’re using personal funds, an insurance claim, or exploring financing options for your new roof. We begin by transparently outlining the estimated costs based on the scope of the project and the materials required. For those using personal funds, we provide a detailed estimate to ensure clear understanding of the estimate. If an insurance claim is involved, our team brings over 15 years of licensed insurance adjusting experience to the table. We work closely with you to navigate the process ensuring you receive the full coverage your projects deserve. For those considering financing, we discuss available options, offering flexibility without compromising on quality. Our commitment is to make the budgeting process seamless, providing you with a roofing solution that aligns with your preference and goals.
Step 4: Contract Signing
Our contract signing process is designed to offer flexibility and transparency, ensuring our clients have options tailored to their unique situations. We provide various agreements to accommodate different scenarios, each with customized payment schedules. Importantly, in all of our contracts, we have eliminated the need for an up front deposit. We understand the significance of trust in this partnership, so your financial commitment is only required once the materials for your project are ready for delivery. This approach allows you to have peace of mind, knowing that your investment aligns with tangible progress in the project, reinforcing our commitment to customer satisfaction and financial transparency.
Step 5: Pre-Construction
As we embark on a roof project, our pre-construction process involves several key steps. First, we secure the required permits from local authorities to ensure compliance. Concurrently, we coordinate with any active associations such as HOA to obtain any required approval, aligning our work with their guidelines.
Additionally, for our insurance claim clients, we assist in navigating the insurance claim negotiations, providing needed information and expert opinion as well as meticulously documenting the necessary information to facilitate a smooth process. This comprehensive approach ensures that all prerequisites are addressed, setting the stage for a successful and efficient construction phase.
For clients seeking IBHS Fortified Roof designation, we also facilitate and coordinate all steps of the process with a local Fortified evaluator.
Step 6: Project Begins
Upon delivery, the roofing materials for your project will be carefully inspected on-site by a Novare project manager. This professional will conduct an inventory check and take the time to discuss the project specifics with you, outlining what to expect and offering guidance on any necessary preparations.
On the day of the project, you will be invited to join us on the roof via a live photo link featuring approximately 120 images capturing different stages of the work. Before any work begins, we prioritize the protection of your landscaping through our Catch-All system, ensuring minimal impact on your property.
Throughout the entire process, your dedicated Project Manager will be on-site, overseeing every aspect from commencement to completion. This hands-on approach reflects our commitment to delivering a seamless and quality roofing experience for your property.
Step 7: Completion
Once the roofing project is completed, a thorough final inspection is conducted to ensure the quality of workmanship. Drone photos are taken to provide the homeowner with a comprehensive visual record of the finished project. A meticulous magnetic sweep to collect any hidden metal debris is performed. The completion documents, detailing the scope of work, materials used, and warranty information, are compiled and sent to the insurance company for claim processing. Additionally, material warranty submissions are made to ensure maximum coverage. This detailed process aims to deliver a durable and well-documented roofing solution, providing peace of mind for the homeowner and facilitating insurance and warranty procedures.
Relationships That Last
We are proud to say that every new roofing system we install comes with an exceptional lifetime workmanship warranty, a rarity in the industry. This means you have our commitment to stand behind the quality of our work for the entirety of your roof's lifespan. Additionally, we've secured the best material warranties available, providing you with comprehensive coverage. We believe in the durability and longevity of our roofing solutions, and this warranty package reflects our confidence in delivering a reliable and lasting investment for your home.